Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Peter Igel Food Products (“Peter Igel”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with global data protection regulations — including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the European Union’s General Data Protection Regulation (GDPR), and South Africa’s Protection of Personal Information Act (POPIA).
This policy outlines how we collect, use, store, and share your personal information through our website and services.
1. Who We Are
Peter Igel Food Products is headquartered in Toronto, Canada, with a regional office in Cape Town, South Africa. We serve a global customer base including retail, food service, and industrial clients.
2. What Information We Collect
We may collect:
Contact information: name, company, email, phone number (e.g. via forms)
Service-related data: product enquiry history, delivery addresses, documentation requests
Website usage: IP address, browser type, device data (via analytics tools)
Marketing preferences: communications opt-ins or email engagement
3. Purpose of Collection
Your information is collected for:
Providing services and responding to enquiries
Processing orders and managing product documentation
Conducting analytics to improve user experience and marketing effectiveness
Complying with legal and regulatory obligations
4. Consent and Your Rights
By using this website and submitting your information, you consent to its collection and use as outlined here. You can withdraw your consent at any time by contacting us directly.
As a user, you have the right to:
Access your personal information
Request correction or deletion
Object to processing for direct marketing
Lodge a complaint with a data authority in your region
5. Sharing of Personal Information
We do not sell or lease your personal data. We may share limited information with:
Trusted service providers who support hosting, delivery, and QA functions
Freight and logistics partners as required for supply chain coordination
Google and analytics partners for insight and website optimisation
All third-party vendors are bound by strict data confidentiality and processing agreements.
6. International Transfers
Your information may be transferred to and processed in countries outside your own, including Canada and South Africa. These jurisdictions may have different data protection standards. We apply adequate safeguards to protect your data during such transfers.
7. Data Security
We implement reasonable organisational and technical measures to protect your information against loss, unauthorised access, misuse, or disclosure. However, no digital transmission or storage is 100% secure.
8. Cookie Notice
We use cookies and similar technologies to collect website usage data and enhance your experience. These may include third-party cookies (e.g., Google Analytics). By using our website, you consent to the placement of cookies on your device. You may manage cookie preferences via your browser settings or through the active GDPR cookie banner on our site.
9. POPIA Disclaimer
In compliance with South Africa’s POPIA, we process personal data fairly, lawfully, and transparently. South African users have specific rights to request, update, or delete their information and object to certain forms of processing.
10. Updates to This Policy
We may revise this policy from time to time. Please review this page periodically to stay informed. The most current version will always be posted on our website with the effective date.
11. Contact Us
For any questions, data access requests, or concerns about this policy, please contact us:
Peter Igel Food Products (Canada)
2235 Sheppard Avenue East, Suite 909
Toronto, Ontario M2J 5B5
action@peterigel.com
+1 416 493 8800
Peter Igel South Africa (PISA)
+27 (0)82466-2242